Pricing
Simple plans. Clear fees on every payout.
Start free and upgrade as your team grows. Receiving money and moving it between Khala wallets is free; payouts cost the network's charge plus a small Khala service fee.
Free
For a small business getting paid and paying suppliers.
KES
0
/ month
Free forever, pay only transaction fees
- 1 business wallet
- Up to 3 team members
- M-Pesa and bank collections
- Payouts to M-Pesa, Paybill, Till and banks
- Approvals, budgets and statements
- Web, iOS and Android
Starter
For growing teams that run payroll every month.
KES
2,500
/ month
Billed monthly
- Everything in Free
- Up to 10 team members
- Payroll for up to 15 employees
- HR, leave and attendance
- Bulk payments from a spreadsheet
- Email support
Business
For established businesses with bigger teams.
KES
7,500
/ month
Billed monthly
- Everything in Starter
- Up to 50 team members
- Payroll for up to 100 employees
- Sub-wallets for departments and branches
- Connect Khala POS and other Khala products
- Priority support
Enterprise
For large organisations with custom needs.
Custom
Priced for your volume
- Everything in Business
- Unlimited team members and employees
- Custom limits and approval workflows
- Volume transaction pricing
- A dedicated account manager
Payout fees
See exactly what a payout costs before you send it.
Pick where the money is going and how much. We'll show the network fee, our service fee and the total that leaves your wallet.
Send to
KES
M-Pesa (to a phone): KES 50 – 250,000 per transaction
Breakdown
Recipient receives
KES 5,000
Safaricom fee
KES 9
Khala service fee
KES 25
Total fees
KES 34
Deducted from your wallet
KES 5,034
Safaricom charges are passed on at cost. Fees are 0.68% of this payout.
Fee tables
Every band, in full.
| Amount sent (KES) | Safaricom fee | Khala service fee | Total fee |
|---|---|---|---|
| 50 – 100 | 0 | 5 | 5 |
| 101 – 500 | 5 | 10 | 15 |
| 501 – 1,000 | 5 | 15 | 20 |
| 1,001 – 1,500 | 5 | 20 | 25 |
| 1,501 – 2,500 | 9 | 20 | 29 |
| 2,501 – 5,000 | 9 | 25 | 34 |
| 5,001 – 10,000 | 11 | 30 | 41 |
| 10,001 – 20,000 | 11 | 40 | 51 |
| 20,001 – 50,000 | 13 | 50 | 63 |
| 50,001 – 100,000 | 13 | 60 | 73 |
| 100,001 – 250,000 | 13 | 80 | 93 |
M-Pesa fees are Safaricom's business tariff, passed on at cost. Minimum payout KES 50.
Questions
Pricing, answered.
The business sending the money. Fees are added to the payout and taken from your wallet together with it, so the recipient always gets the full amount you send.
Nothing on your side. Customers paying by M-Pesa pay Safaricom's standard Paybill charge, and bank deposits into your wallet are free.
Each salary is a payout, so it is charged at the M-Pesa or bank rate for that amount. Running payroll itself is part of your plan.
Yes. Transfers to any other business on Khala are free and arrive instantly.
Yes. Move up or down at any time from your Khala account; changes apply from your next billing period.
Open your business wallet today.
Create your account, verify your business and start collecting and paying, on the web or on your phone.